Customer Communication Center - m|info was established in 2005.
At the initial stage, the Customer Communication Center was functioning as a call center providing 24 hour answering and reservation services through toll-free telephone line: (+995 32) 230 30 30 or e-mail: info@mgroup.ge
Later m|info expanded its functions: a relevant consumer base was created with which m|info has an interactive communication – once a week m|info keeps m|group loyal customers updated with information, news and events taking place in m|group hotels and restaurants via convenient messaging tool. Moreover, Live Chat is functioning on the website oriented to creating additional comfort for the consumers through saving their time.
At the same time, m|info carries out statistical and market researches based on which the company develops its products and plans further activities.
|
